Jobs in Greater Sudbury

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Within 25 km of Greater Sudbury

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Palladino Auto Group

Service Advisor

Sudbury, ON, Canada

Full-time

Within 25 km of Greater Sudbury · About 9.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 22, 2026
Posted: Oct 23, 2026

Original job description

Palladino Honda is hiring a Service Advisor!

What is it?

The Service Advisor is the first point of contact for customers coming into our Service department, and build lasting relationships with their customers, and advise them on the best practices for keeping their vehicles safe and properly maintained. Service Advisors work with our sales team, service appointment coordinator and experienced technicians to provide the outstanding service that our customers have come to expect.

What can I expect?

A new Service Advisor joining our team will be fully trained on all of the processes and software they will be using, including the overall aspects of the parts and service departments of the dealership. They begin with learning about each department in the dealership to understand how they all work together. In detail they are trained on the various parts and service-related tasks. Our teams work together and learn from the best. Service Advisors are responsible for executing service processes with diligence, customer service and safety in mind. They are required to provide each customer with a personalized service experience fostering excellent business relationships. This position provides customers with an experience that earns the right to their business.

The working hours for this position will be usually day shifts with occasional weekends or evening shifts.

What do I need?

The minimum schooling requirement is a High School Diploma or equivalent.

Experience In Automotive Customer Service Is Required.

Some of the things that will make you successful in this position are:

Collaborative professional, promoting teamwork and cooperation within a team-oriented environment
Experience in Customer service
Excellent computer skills
Detail orientated
Outgoing, enthusiastic, and motivated
Great communication and interpersonal skills and conflict resolution skills
Highly organized
Exceptional product knowledge

Compensation:

Competitive Salary and Incentive Bonus program
Comprehensive Benefits Package
Professional Development and Training Opportunities
Employee Purchase Program
Retirement Savings Plan
Employee & Family Assistance Program
Employee Perks Program
Corporate Discounted Membership with GoodLife Fitness
Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

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More about this job

Responsibilities

Serve as the first point of contact for service customers, build lasting relationships, and advise customers on vehicle safety and maintenance. Coordinate with dealership teams to execute service processes and provide personalized, high-quality customer experiences.

Requirements

A high school diploma or equivalent and experience in automotive customer service are required. Candidates should have strong customer service and computer skills, attention to detail, communication and conflict-resolution abilities, organization, teamwork, and product knowledge.

Skills

Automotive Customer Service
Customer Relationship Building
Teamwork
Computer Skills
Attention To Detail
Communication
Interpersonal Skills
Conflict Resolution
Organization
Product Knowledge
Customer Service
Service Process Execution
Vehicle Maintenance Advising
Safety Awareness

Benefits

Professional Development And Training Opportunities
Employee Purchase Program
Retirement Savings Plan
Employee And Family Assistance Program
Employee Perks Program
Discounted GoodLife Fitness Membership
Discounted Home And Auto Insurance

Visa sponsorship

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Keywords

Automotive Customer Service
Service Advisor
Dealership
Service Department
Parts Department
Customer Relationships
Vehicle Maintenance
Vehicle Safety
Service Processes
Customer Experience
Customer Service
Teamwork
Computer Skills
Communication
Conflict Resolution
Product Knowledge
Technicians
Professional Development
Training

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